Information Center



Information Center

Central Library, 2nd Floor


+49 241 80 94459



The IZ can advise you over the phone, via email, or in person. Online advising is possible upon registration in the Helpdesk Meeting Room.


Ask a question!

Individual Consultation

Our staff at the Information Center can answer all your questions regarding products and services on offer at the University Library.

Opening Hours


+49 241 80 94459


Live assistance is offered on screen through our web-based Helpdesk. Meet us in our online conferencing facility, and our Library staff will help you with your individual search queries.

Call us beforehand on +49 241 80 94459, and then enter our Helpdesk IZ meeting room "Helpdesk IZ" as a guest.
Please ensure that you have at least Flash Player 10.1 installed on your computer to use this service.

Chat Service via the RWTHApp

You can also communicate with us through the University Library Channel on the RWTHApp. Just send your questions and comments to us directly. We are online Monday to Friday from 8.30am to 4pm.

Research support for school pupils

The Information Center staff are happy to provide assistance to school pupils who are researching for written assignments. Contact Form.